Every new firefly build includes a Two-year warranty
A FOOD TRUCK Warranty You Never Have to Use
Replacing a leaky plumbing fitting shouldn’t force your business to close its doors for a week. Firefly understands that down time is often more expensive than the repairs themselves, so we start with trying to eliminate repairs and reduce repair time from the start.
We use standard parts wherever possible, make all fittings easily accessible, and keep your custom cut pieces on file in our parts library so they can be easily reproduced.
By engineering long-term performance and repairability into every vehicle we make, we hope you’ll never have to use our industry-leading, two-year warranty.
FOOD TRUCK WARRANTY FAQ's
Our clients get peace of mind knowing that any work we do is covered with Firefly’s industry leading, two-year warranty… no matter where the vehicle operates.
In many cases, we can simply ship a part to you for easy replacement. More complex warranty work can be handled by a third party mechanic or technician near you, or at our facility in Los Angeles, California.
Firefly believes a warranty should apply to the project, not the owner.
Some of our clients plan to sell a Firefly project after operating it for only a few months. Others need to sell their project unexpectedly. We stand behind all of our builds regardless of whether it has changed hands.
If anything Firefly manufacturers is faulty or defective, we’ll happily fix it for you at no cost. Simply call us at 323.524.0078 or email [email protected] We offer personalized support and help troubleshoot any issues.
If your issue is related to a piece of equipment from another manufacturer like q generator, refrigerator, griddle, fryer, etc, we recommend contacting that manufacturer directly. Almost all new equipment comes with a 1-year to 5-year warranty depending on the manufacturer, make and model.
If your issue is with the engine, transmission or brakes, etc of the vehicle chassis, it may be covered by the vehicle manufacturer or dealership warranty.
WANT to WORK With Firefly?
Need A food truck LOAN?
How will you pay for your new food truck or food trailer? Financing keeps more cash in your pocket now while you’re getting your new mobile business up and running. Lease a food trailer or get a food truck loan through one of our trusted financing partners.